Data protection declaration.

Your data in good hands

MEDICE Arzneimittel Pütter GmbH & Co. KG (hereafter also called MEDICE) takes protection of your personal data very seriously and complies with the legislation particularly with regard to data protection.

Your data are acquired, processed and stored exclusively according to the provisions of federal data protection (BDSG) and telemedia (TMG) legislation. We would like to briefly explain what data we record when you visit our web site and how we use them:

1. Recording data for use
MEDICE acquires and automatically stores log files information that your browser forwards to us. Every access to our web site and every retrieval of data and files is recorded. This is only used for internal system-related and statistical purposes. The following are recorded:

  • The type and version of the web browser used
  • The operating system used
  • The referrer URL (the site visited previously), provided it is transmitted by the visitor
  • The IP address of the internet connection making the query
  • The time of the server query
  • The name and URL of the file retrieved and the amount of data transmitted
  • Notification of successful retrieval

These data might permit identification, so there is no storage and use related to the individual in this respect. MEDICE will not assign these data to defined individuals and these data are not merged with other sources of data.
MEDICE acquires these data in the first instance to optimise the internet offer, i.e. for statistical purposes, and to ensure that the web site runs properly, i.e. particularly for system security and administration purposes. The data is not disclosed to third parties. The aforementioned data are, furthermore, deleted by MEDICE after use for the above-mentioned purposes (statistical analysis, system safety and administration).
Other personal data are only acquired if you voluntarily make them available, for instance in an enquiry or in registering.

2. Acquiring and processing personal data
Personal data are details about your personal or material circumstances, particularly your name, date of birth, e-mail address, telephone number or postal address.
When you visit our site, MEDICE acquires, processes and uses the data you provide only insofar as they are required to justify, conduct or end a contractual or contractual-like obligation with you.
Such a relationship arises, for instance, if you contact us to obtain information about us or our products, register for the protected area (MEDICE login), register to receive a newsletter, or if you take part in surveys, competitions or lotteries. In such cases MEDICE uses your personal data to process the particular matter in hand on your behalf. MEDICE acquires and saves only the data that are required for the particular purpose; for a general enquiry via our contact form for example, this is just your name and e-mail address; or for applying to receive an e-mail newsletter, it is just your e-mail address. If it is possible because of the nature of your request you can even contact us anonymously or using a pseudonym. MEDICE only forwards your data to third parties if this is necessary for processing contracts – particularly disclosure of order details to suppliers – or for invoicing purposes or when you have previously expressly agreed. Unless prolonged storage of them is necessary, your data will be deleted.
MEDICE does not forward personal data to third parties without your permission nor does it sell or hire out MEDICE data. MEDICE however reserves the right to disclose information about you if we are legally obliged to do so or if issuing such data is required of us by legitimate authorities or law enforcement bodies.

3. Registering for the protected area of the web site
Due to legal provisions concerning the advertising of therapeutic products, access to certain areas of the web site (protected areas) is reserved for health professionals. To enter the protected area you can either use your DocCheck login (for DocCheck see or register with us (MEDICE login).
When you register for the MEDICE login we ask you for personal data such as your first name, surname, your address, telephone number, e-mail address, your profession, and for other voluntary details. We acquire and store your data merely to check that you are justified in gaining access and for administering it. No further use is made of your data nor are they passed to a third party. If necessary you can change the data you provide at any time at To delete your entire account please contact [email protected]. If however you delete details that are vital for a registration, MEDICE can no longer provide access to the protected area via the MEDICE login. In this case you can alternatively use your DocCheck identification.

4. Cookies
This site uses cookies that are stored on your computer. Cookies are small text files that can be filed by a web site in the memory of your Internet browser on the computer you use. In particular, cookies facilitate further recognition of your Internet browser.
The cookies on our web site do not contain any personal data about you or your use. You can remove any cookies that are residing in your computer yourself by calling up the appropriate menu item in your browser or manually deleting the cookies in the list concerned from your hard drive. You can find details about this in your browser's help file. Please heed our instructions for using the Google Analytics service, which also uses cookies.
Naturally you can use our web site without using cookies. You can in general refuse the use of cookies at any time via your internet browser's setting (Deactivate) or allow cookies to be installed and then decide in the individual case whether you want to accept them (Cookie warning). You will find the browser settings for this under the menu item Extras/Internet options in Microsoft's Internet Explorer or in the equivalent menu item for other browsers. You can find details about this in your browser's help file. Refusing or displaying cookies can affect how our web site functions.

5. Google Analytics
This web site uses Google Analytics, a Google Inc. (Google) web analysis service. Google Analytics uses cookies, text files that are stored on your computer and make it possible to analyse use of a web site.
The information produced by the cookie about your use of this web site is generally transferred to a Google server in the USA and stored there. On this web site the IP has been made anonymous so that your IP address is shortened beforehand by Google within Member States of the European Union or other countries that have signed the European Economic Area agreement. Only in exceptional cases will the full IP address be forwarded to a Google server in the USA and shortened there.
Google will use this information on behalf of MEDICE to evaluate your use of our web site, in order to compile reports about web site activity and produce services related to web site and internet use for MEDICE as the operator of this web site. The IP address transmitted from your browser for Google Analytics will not be associated with other Google data. You can prevent cookies being stored due to a particular setting in your browser software; Google indicates however that in this case you may possibly not be able to make full use of all the functions of this web site.
You can moreover prevent Google recording and processing data related to your use of the web site and produced by the cookie (incl. your IP address) by downloading and installing the browser plug-in available from the following link, currently:

6. Ongoing changes to the data protection declaration
The continual development of the Internet may possibly mean that from time to time it is necessary to adapt our data protection standards. We may change or update parts of the data protection declaration therefore, without notifying you in advance. Please check the data protection declaration each time before you use our offer in order to be up to date with any possible changes or revisions.

7. Right to information and revocation
On request MEDICE will happily tell you free of charge what data personally related to you have been stored. Furthermore you have the right at any time to revoke your consent to your data being acquired and used in the future. It is not necessary to use a special form. The personal data stored are deleted if you withdraw your consent to storage, if the data are no longer required to fulfil the purpose for which they were acquired or if storing them should turn out to be forbidden.

Contact for data protection
If you have any questions about the acquisition, processing or use of your personal data or would like other information, please send a message, as for withdrawing consent, by e-mail to:
[email protected]

or by post to

MEDICE Arzneimittel Pütter GmbH & Co. KG
Data protection
Kuhloweg 37
58638 Iserlohn, Germany

MEDICE Arzneimittel Pütter GmbH & Co. KG
April 2017